Streamlining Hail Damage Claims: How Managed Repair Providers Benefit Insurance Carriers

Hail damage is a serious problem for property owners and insurers, and only getting worse. In 2023, there were more “large hail” days (storms with unusually large hailstones) than at any time in the previous two decades. Some states reported insured losses of up to $10 billion, making this one of the most expensive weather types for insurers.

It stands to reason, then, that insurers must do everything they can to mitigate costs and improve efficiency when handling hail claims. That’s why many carriers trust managed repair providers (MRPs) to handle the client- and contractor-side of hail damage claims. Let’s take a look at why MRPs are essential.

1. MRPs Enable Efficient Claims Management

MRPs are a single point of contact for property owners, removing the need to ring around multiple contractors trying to find acceptable hail damage restoration services. The MRP handles the entire process, from initial assessment to final inspection.

This greatly reduces the administrative burden on insurers and improves client satisfaction. But more importantly, ensuring timely repairs to a high standard minimizes claim cycle times. Insurers who can demonstrate competitive claim settlement times are more likely to stand out within their market and attract new clients.

2. MRPs Control Costs

Another major factor impacting insurers’ decision to use MRPs is the reduced cost factor. Most MRPs have a network of trusted contractors, allowing them to negotiate the most competitive rates. When repairs cost less, insurers don’t have to pay out as much.

Trusted contractors are also less likely to inflate invoices or work to the clock rather than the requirements of the job. They want to get repeat work via the MRP, so will be as transparent as possible, providing clear documentation and reports to prevent fraudulent claims and overcharging.

3. MRPs Enhance the Customer Experience

The combination of faster repairs, a smoother claims experience, and reliable contractors creates better experiences for your clients. MRPs ensure that clients are kept updated throughout the entire process, helping further boost customer satisfaction.

Hail damage restoration can be challenging, but with the right professionals on the job, clients will be delighted with the level of service and quality they receive. Your reputation as an insurer gets a boost, potentially increasing your visibility within your market.

4. MRPs Use Advanced Technology

Because MRPs work exclusively in the property repair and restoration industry, they have the expertise to leverage the latest technology for accurate damage assessment and repair tracking. Your MRP will use real-time data and reporting to enhance transparency and accountability.

5. MRPs are Experts

MRPs monitor the entire process from start to finish, utilizing their specialized knowledge in hail damage restoration to ensure repairs meet industry standards. When repairs are of the highest quality, there’s less risk of additional costs or reputational damage for insurance carriers. Ensuring contractors meet all regulatory compliance requirements is another way MRPs reduce risks for insurance companies.

Talk to Accuserve about our experience handling hail damage claims and restoration. We work with numerous insurers, protecting their policyholders and their reputations by providing a concierge-style service that keeps all stakeholders informed and satisfied. Contact us for more information.