Accuserve is your partner for full-service repair management, employing cutting-edge technology, unmatched expertise, and a customer-focused approach to servicing your policyholders.
We demonstrate our corporate values of compassion and humanity when we communicate with your customers during a crisis. Our Customer Care team ensures this empathy comes through, along with a clear plan to help.
We integrate data, technology, and the industry’s leading experts to help property owners understand and navigate the claims process. Our concierge-style service gives customers a clear understanding of the process each step of the way. We’re here to answer questions whenever they arise.
Time is critical when assessing a loss. Our innovative methodologies save time and make assessments and estimates easier and more accurate.
Leveraging technology allows us to significantly reduce claim cycle time, resulting in a better property owner experience.
Every inspection includes a Repair vs. Replace determination. Our experts review every file to determine repairability when applicable, and all estimates are completed to insurance carrier guidelines.
Accuserve sources vetted and licensed contractors to join our network. Each contractor goes through an onboarding process and regular performance evaluations to ensure maintenance of high standards.
We stand behind our services, offering an Accuserve warranty that exceeds industry norms.
Accuserve monitors every job to completion, answering customer questions, addressing concerns, documenting milestones, and facilitating payments to contractors.
We are experts in property claims management. Our service manages the details so adjusters and claim handlers can focus on the big picture.