Expertise You Can Trust

Protect your policyholders and your reputation with Accuserve.

Accuserve’s concierge-style offering enables leading insurance carriers to restore policyholders’ properties to their pre-loss condition, and our expertise creates greater working capacity for claims adjusters.

HOW WE SERVE

Insurance Carrier Benefits

Experience a better claims and home restoration process–for your adjusters and policyholders. Accuserve simplifies the most complex and nuanced property damage claims. Rely on us to offer the highest-quality, compassionate support.

Lean on industry experts
With decades of experience in water mitigation, interior/exterior restoration, roofing, and window restoration, leverage Accuserve’s unmatched expertise and service. Gain data insights on every claim.
Deliver empathetic care
Our concierge-style customer care team is always on-hand to assist insurance carrier partners, and we actively manage each claim from start to finish.
Top-rated contractor network
Our technology quality assures all claims and estimates, enabling your adjusters to make the right decision from the start. Increase the velocity of successful claims processing.
Empower your adjusters
Tap into our trained and vetted contractor network to provide turnkey damage assessment, estimation, and restoration solutions with compassion.

Our Services for Insurance Carriers

Network Services

First Notice & Response (FNAR)

We offer insurance carriers an immediate response and rapid deployment of the most qualified local and highly qualified contractors. The dispatching contractor is present during the first call. 

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Water Mitigation

Every claim has oversight with our process. All claims are handled with IICRC-certified staff, and the loss is handled according to IICRC and your guidelines. We mitigate water damage claims from flooring to drywall and remediate hazardous materials.

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Roofing & Exterior Restoration

Whether your policyholder needs to replace a couple of shingles or their entire roof, we handle a wide range of roofing and exterior repairs and replacements with a high level of accuracy and quality.

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Window Restoration

No matter the brand or type of window your policyholder has, Accuserve follows a repair-first methodology. Our team of experts determines the best window restoration plan. Plus, our contractor network delivers stellar work.

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Interior Restoration

With our Managed Repair Experience SM platform, we not only oversee the loss, but we identify the restoration period and proactively communicate with both the carrier and homeowner. Our process delivers more accurate reserves and element exposure time management. 

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Contents

Obtain the most accurate virtual or onsite valuation of your policyholder's damaged contents. Enjoy a fast turnaround and an industry-leading first-time settlement rate.

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Technical Review

We collaborate with your property owner's contractor to conduct a complete, impartial audit of Water, Fire, Mold, Contents Pack-Out, and Trauma & Crime Scene Review claims. We can also negotiate the mitigation bill with the non-program vendors on your behalf.

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Harness Your Competitive Edge

Your Managed Repair Experience SM Company

Handle your claims with confidence, expertise, and most importantly, empathetic care. Accuserve’s world-class technology and industry experts provide unmatched value across the claims process, including CAT responses, damage assessment, comprehensive restoration solutions, and estimation accuracy.

Great for your adjusters, even better for your policyholders.

Insights & Innovative Technology
Expedite the claims process with accurate data insights and an industry-leading, open platform system.
Unmatched Accuracy & Expertise
From our vetted contractor network to virtual models to multiple certified experts, we ensure accurate estimates and scopes of work to make the right call from the start.
Performance-based Contractor Network
We only partner with top-rated contractors. Our proprietary, performance-based claim assignment distribution model integrates customer feedback, providing more work for our best-performing contractors.
Supply Chain Advantages
Accuserve enables insurance partners and homeowners to pay a fair market price for materials and facilitates expedited delivery nationwide.
Empathetic Service
We’re human, too. Accuserve is committed to delivering people-first care to policyholders during their most distressed times of need.