Accuserve Resources

Explore our insightful and educational articles, whitepapers, guides, and case studies.

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September 8, 2023

Top 6 Ways to Go from Good to Great in Water Mitigation

Today’s restorers are very busy, and many times miss a few critical areas that could make a BIG difference in their drying success. Remember – “Be Good at the Little Things and You Will Accomplish Big Things!” See the most missed “little things” that could make the difference in being good vs. being great at drying structures and contents and obtaining great customer service scores!

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September 1, 2023

Sill Plate Readings, Don’t Forget Them!

A sill plate, sometimes called sole or bottom plate is the horizontal framing member at the bottom of a wall that the wall studs are connected to. It is typically 2”x4” or 2”x6” in residential construction and if installed over a concrete foundation it is probably treated with a preservative to prevent absorbing moisture from the concrete.

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August 25, 2023

Recognizing Different Types of Wood Flooring

Hardwood flooring is a solid wood plank typically about 1⁄2” – 9/16” thick. It can be sanded and refiinished many times and can generally be dried and saved on category 1 water losses if cupped, but not buckled. Whereas engineeredwood flooring is a thin veneer layer of real hardwood, glued to a plywood or MDF or HDF core.

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August 18, 2023

Accuserve’s Protocol for Performing a Re-Inspection on a Water Loss

In some cases, Accuserve will require a second restorer go out to the loss location to inspect for wet materials and mold. If possible, when there are allegations of improper drying or mold, we first try to allow the original restorer to inspect and document evidence of proper or incomplete drying or visible mold. In some cases this is not possible, so Accuserve will ask a second, unbiased, certified restorer to perform a re-inspection of the affected areas and work performed by the initial restorer.

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August 11, 2023

Keys to Success for Water Mitigation Restorers

As Accuserve recruits restorers daily to join our vendor network, it is interesting to see what separates the average restorers from the good ones and the good ones from those that are great. See 5 ways below to separate yourself from your competition by focusing on these key measures of success.

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