With New Drying Technology, Why Do We Still See So Much Demolition?

With New Drying Technology, Why Do We Still See So Much Demolition?


Meet Ed
Instructor Ed Jones has over 30 years of experience in theindustry, has the title of MasterWater Restorer, is an Institute ofInspection Cleaning andRestoration Certification (IICRC)-approved instructor, and hasserved on the S500-2021consensus body committee todevelop the most recent standard.
After over 40 years in this industry, I am amazed at how much demolition still occurs on a normal
everyday residential water loss. I’ve been an IICRC approved instructor in WRT & ASD for over 15
years and have been preaching about drying materials in-place vs. remove and replace in all my
classes. We flood our IICRC approved ASD flood house, called the Disaster Recovery Learning Lab
or DRLL located on the Clark State campus in Springfield, OH, with over 1500 gallons of water 10
months a year for the last 15 years. Then 24-36 hours after flooding we start the ASD class and
teach the students we don’t have to tear all the wet stuff out and that by utilizing the science of
drying on a category 1 water loss, including proper extraction techniques, proper placement of air
movers and dehumidifiers, and proper use of temperature control, that we can dry carpet, carpet
pad, drywall, wood framing, and wood subfloors within 3-4 days and in 5-7 days we can save
hardwood & engineered wood flooring. Even on category 2 water losses we can save carpet &
drywall. We do take off one baseboard on an exterior wall in the bedroom that has vinyl wallpaper
on it to show how to dry behind a vapor barrier, as well as remove the toe kick to the kitchen base
cabinet to dry under it, but that is the only materials removed! Everything else we dry in place very
quickly.
So, if IICRC approved ASD courses are teaching it is possible to dry many materials in place, why
don’t we see more drying of materials and still see so much unnecessary demolition?
See my top 6 reasons below that I think are the main reasons we still see so much demo:
- Training - it's much easier to hire someone and teach them to perform 2' flood cuts and to pull
wet carpet and pad then it is to teach them how to dry materials in place and understand the science of
drying, including vapor pressure differentials. FYI - to try to keep Restorative Drying Simple I've coined
the term, "Heat it Up, To Speed it Up!" for that is all vapor pressure differential is - raise the surface
temperatures of the wet materials to raise their vapor pressure while lowering the water vapor in the
air next to the material with dehumidification which lowers the vapor pressure of the air next to the
material (high pressure goes to low pressure on this planet), thus a good vapor pressure differential
between material and air or quick drying! We must drive the work to those that are well-trained and
have the proper certifications and equipment, including the ASD certification where they are taught to
"Restore vs. Remove & Replace." Minimizing unnecessary demolition will save the industry millions of
dollars, which in turn will keep homeowners' insurance premiums down. Insurance adjusters and
restorers both need to be properly educated to improve outcomes and minimize issues. - Expectations - not enough adjusters and third-party vendor programs monitor the amount of
demolition, especially when it comes to drywall flood cuts and removal of carpet pad. Most adjusters
believe wet drywall, at least drywall that is installed on exterior walls, and carpet pad, should always be
removed when wet, regardless of the category of water. To be clear, the ANSI/IICRC S500-2021 states in
the Appendix A that carpet and drywall are generally restorable when affected with categories 1 & 2
water but should be removed when affected with category 3 water. We need to get more adjusters and
third-party administrators trained and certified in Applied Structural Drying (ASD) so we can raise the bar
of expectations. At our flood house we routinely dry the carpet in 12 hours, the carpet pad in 36 hours
(without placing any air movement under the carpet or pad), and the drywall in 48-72 hours (without
taking off baseboards or opening up the walls). Sill plates and wood subfloors dry in 3-4 days! - Category of Water - too many times the technician pulls the trigger on category 2 or 3 when water
that originated from a water supply line ran through a ceiling or wall cavity. This would NOT reflect
"significant contamination" that would be classified as category 2 and even if it is category 2, the carpet
and drywall can still be saved per Appendix A in the S500 Standard. There are 7 factors to consider
when determining the category of water and it is a critical thinking exercise. *See Getting EDucated by
Ed Jones article - 7 Factors to Consider When Determining Category of Water. - Habit - I actually think most technicians have gotten into a habit of demolition and because no
one pushes back it is the easiest option that doesn't require drying knowledge, certifications, or drying
equipment. If they only knew that demolition is much less profitable than drying materials in place due
to the cost of labor to demo & extra cleaning, labor tax burden, and workers comp, and that's not even
considering the headaches the insured will get when they experience delays and workmanship issues
during reconstruction. Demolition = Mess, too many times! - Conflict of Interest between Mitigation vs. Reconstruction - The "one-stop-shop" model of using
the same contractor to mitigate and to perform reconstruction actually incentives them to tear out
more materials so they can get paid to install new materials. - Liability - Some contractors would rather remove as many wet materials as possible to minimize
the risk of someone alleging, they didn't dry properly and caused mold. I explain to them that if they
only followed the industry standard more closely and properly documented their drying process
including psychrometric and moisture content records, AND a moisture map sketch that clearly shows
where they took their moisture content readings along with photos of their final readings they wouldn't
have as much liability from drying materials in place. The ANSI/IICRC S500-2021 states, "Restorers
should maintain organized logs to monitor progress and demonstrate the effectiveness of the drying
process." Some items that can be included are:
■ the name of the project;
■ the dates and times of service; the person performing the service;
■ the instrumentation used;
■ the appropriate psychrometric readings (e.g., temperature, RH) in affected areas, unaffected areas
and inlets/outlets of dehumidifiers or HVAC systems, if present;
■ moisture level or content measurements of representative materials in the affected and unaffected
areas;
■ drying goals and standards for the affected materials; and location of the moisture level or content
readings.
In Summary, the ANSI/IICRC S500-2021 doesn't use the term "contractors" to describe the vendor, it
uses the term "restorers." That alone should be an indicator that all vendors should have a mindset of
Restore vs. Remove & Replace. If we focus more on drying and less on demolition several things will
happen:
1) Policyholders will get their lives back to normal more quickly with less problems and headaches.
2) Adjusters will close their files more quickly with less escalations and lower severity.
3) And restorers will make more money from equipment rental and having less labor costs due to
minimizing amount of demolition. Plus, the satisfaction of helping someone out in their time of need
in a quick and efficient manner, that is more cost effective and keeps insurances costs down.



